I've been looking at similr printers, I think I'll get an HP 6310 or similar when my purchase time comes. at least, since he deactivated those components the PC WILL BOOT with the printer plugged in, only now I have no idea what I'll find isn't working due to deactivation and the warning "Blocked Startup Programs" remains on the lower right of my screen. Since "Startup Programs" are an operational program I am leery to try to fix that issue myself, being only an experienced user. In the meantime he deactived certain startup functions and I still haven't had them reactivated yet. Finally he said they tried everything and that it had to be a Printer problem and I'm waiting for the "Printer department" to call me back to go another round with them. I sat on the line with a Dell tech for nearly 2 hours as he tried everything he knew to get it to work. Even still it's not recognized by the PC and when we try to reinstall it, the PC does not identify the component (Dell Photo AIO Printer 966). You are forced to turn off the PC, unplug the printer from the PC and then reboot, and it starts up fine.
In fact it siezes in boot and won't respond to the F2, F12, Esc, or even Ctrl+Alt+Del commands. If the Printer is plugged in at boot, the PC would not boot up completely. The REAL PROBLEM is in the PC recognizing the Printer. When it did work I was able to calibrate and print test pages and everything from the printer itself was satisfactory.
Make: Dell Model: DM061 Proc: Intel Core2CPU6300 1.86GHz/1.86GHz Mem: 1022 MB SysType: 32-bit OS nVidia7300 Graphics, etc.Īt one point we were able to get the printer installed and working by going through the "printers" files but I haven't been able to get it to work that way again.
The PC came with "Windows Vista Home Premium" installed and the printer came with a Win Vista compatible install disk. She bought a DELL Dimension E520, and has pretty up to date components.
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